Free Shipping

On all orders over $150* for US and $1000* for Canada (some heavier/bulkier items may incur shipping charges).

Wide Range of Products

Access to thousands of products from all of the most popular Fire Life Safety brands.

Customer Service

100% Customer Satisfaction: quick turnaround times, immediate responses, and seamless purchasing experiences.

Your One Stop Fire Alarm Supplier

JEM Security offers all of the same Fire Alarm brands you currently purchase, at the most competitive prices in the United States and Canada! All our commercial fire alarm systems are new and in their original packaging, UL/ULC listed, and with a one-year warranty. As a fire alarm supplier, JEM Security is 100% focused on customer satisfaction! We are also a BBB Accredited Business!

Our Story

JEM Security was established in 2019 with the mission of being the best fire alarm supplier, providing the most competitive prices and unbeatable service experience.

Our mission aligns with our customers’ values as we strive to help them to save money, time, and effort.

Strong relationships with manufacturers and suppliers, as well as massive volume purchases, has given us the opportunity to have some of the most competitive prices in the commercial fire alarm system market on a very wide range of Fire Life Safety brands.

With fulfillment centers throughout the United States, we strive to ship all products within one business day of receiving the order.

Return & Exchange

JEM Security refund orders with a 5% restocking fee when order is returned within 30 days of shipment and a 20% restocking fee between 30-45 days of shipment.

A 4% transaction fee will be charged for orders that were paid with a Credit Card. If the order contains products that have to be specially ordered and we don’t carry in stock, there will be a restocking fee of 30%.

JEM Security does not accept returns for orders past 45 days of shipment. In case of product malfunctioning, products can be replaced under the warranty conditions mentioned in Terms and Conditions.

JEM Security only accepts returns of items sealed and unopened.

Terms & Conditions

JEM Security will provide a 1-year warranty from the shipment date of products ordered.

Our warranty will cover full replacement of all units and cover return shipping charges of all products purchases from JEM Security. The procedures are as follows:

Once we receive the package we will confirm the serial number of the product. If this product matches the items ordered we will send replacement accordingly.

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